When reporting a repair

When you report your repair, or if someone is reporting it on your behalf, you will need to provide the following information:

  • Your name
  • Your address
  • A phone number where we can contact you during the day
  • Dates and Times when someone will be home to allow access
  • As much information as possible about the repair needed
  • Any special details the person coming to your home should know, e.g. if you have a disability and need time to answer the door

There is other information we may require depending on the type of repair it is.

Please click here to go back to our repairs reporting section.