What is Value for Money?

Value for Money (VFM) means more than just getting the best price for goods and services; it is about using our resources to maximum benefit, providing quality services and delivering high tenant satisfaction at the appropriate price.

Achieving VFM is a central theme in meeting our corporate goals. We believe that our customers should receive first class homes and services from us. By concentrating our resources on service improvements, working with residents, listening to them, and always seeking better VFM in everything we do, and plan to do, we will be able to ensure that they benefit most from this approach.

At Two Castles, we understand that resources are scarce and that delivering ongoing and improved VFM will ensure that we have efficiencies to re-invest in achieving our corporate goals and vision.

For more information, click here to read our full Value for Money statement

Further information

Documents

TCHA Annual Report and Financial Statements to 31st March 2016 web version

TCHA Annual Report and Financial Statements to 31st March 2016 web version

File type: PDF document
File size: 608 KB

VFM Self Assessment Statement 2015-16

VFM Self Assessment Statement 2015-16

File type: PDF document
File size: 1 MB